Some AI actions are too consequential to run unattended. When an agent reaches one of those, it stops and asks a human first. That pause is a human-in-the-loop (HITL) request, and it appears as a dialog called Human Approval Required inside ZIN Advisor.
This guide covers how to review a request, approve or reject it, and how the chat side of ZIN Advisor is organised.
Navigation: Sidebar → ZIN Advisor
The approval dialog is raised automatically by the conversation you are in. You do not go looking for it — when the agent needs a decision, the Human Approval Required dialog opens on top of the chat.
The dialog title carries a counter showing how many requests are pending, for example "3 pending". If there is more than one, each pending request appears as a small chip labelled with the agent's name; click a chip to switch to that request.
If nothing is waiting, the dialog reads No pending approvals.
The dialog shows, in order:
| Element | What it tells you |
|---|---|
| Risk level chip | LOW, MEDIUM, HIGH or CRITICAL |
| Agent and action line | Which agent is asking, and what action it wants to perform |
| Approvals progress | Only shown when the request needs more than one approver — for example "Approvals: 1 / 2 required", with a chip per approver who has already approved |
| Context | The full request detail, shown as formatted data |
The chip is colour-coded by level, and note that HIGH and CRITICAL share the same red styling — a HIGH request is not visually softer than a CRITICAL one. Read the context line by line before deciding on either.
The button reads Approving… while it is being submitted. If this was the only pending request, the dialog closes; otherwise it stays open on the next one.
Where a request requires more than one approval, your approval increments the count. The action proceeds only once the required number of approvals is reached.
The button reads Rejecting… while it is being submitted.
Interno surfaces agent work through the ZIN Advisor conversation itself and the approval dialog above. There is no separate agent task panel or task board in the Interno sidebar, and no per-task status list to click through. If you have seen one, it was in a different Zeron product.
The left-hand panel of ZIN Advisor holds your conversations.
The list loads more sessions as you scroll.
No approval dialog ever appears → Not every agent action needs one. The dialog is raised only when an agent reaches an action configured to require human review.
The dialog says "No pending approvals" → The request was already handled — either by you elsewhere, or by another approver.
I approved but nothing happened → Check the approvals progress line. If the request needs more than one approver, it waits until the required count is reached.
I cannot find a search box for my chats → The session panel does not have search. Use the date groupings, or rename sessions to something you will recognise.
I cannot find a way to pin a chat → Pinning is not available. Sessions are ordered by recency only.
ZIN Advisor is not in my sidebar → The ZIN Advisor entry is present on Zeron's cloud platform. On an on-premises deployment it is not shown.
Need more help? Contact support@zeron.one