How to Use the ZIN AI Copilot

How to Use the ZIN AI Copilot

Overview

Interno's AI copilot appears in the sidebar as ZIN Advisor. It is a chat assistant that answers questions about your Interno data and can return charts, tables and summary figures directly in the conversation.

This guide covers opening ZIN Advisor, asking your first question, working with chat sessions, and the extras built into the message box.

> Note: ZIN Advisor is only shown on the Zeron cloud (SaaS) platform. If your organization runs Interno on-premises, the item does not appear in the sidebar.


Prerequisites

  • An Interno account on the Zeron cloud platform
  • At least one integration connected, so ZIN Advisor has data to answer from

Opening ZIN Advisor

Navigation: Sidebar → ZIN Advisor

  1. Click ZIN Advisor at the top of the sidebar.
  2. The chat opens on a starting screen headed What can I help you with?
  3. Type your question in the message box at the bottom and press Enter.

The Starting Screen

Before you send your first message, the screen shows six use-case cards. Clicking a card fills the message box with a ready-made, detailed prompt that you can edit before sending.

CardWhat it asks for
Internal Risk AnalyticsOpen risks by department, severity distribution, and how the overall risk score has moved
Control EffectivenessControl maturity by department, test results by control domain, and a gap list
Audit ReadinessReadiness percentage, evidence collection progress, and open remediation items
Policy & Procedure ManagementActive policies with review dates, policies by lifecycle stage, and overdue reviews
Incident & Issue TrackingIncidents over time by severity, resolution times, root causes and SLA breaches
Asset & Configuration InsightsAsset distribution by type, compliance by business unit, and misconfigured assets

You are not limited to these six. They are starting points; you can type any question of your own.


Chat Sessions

The panel on the left of the chat keeps your conversation history.

  • + New Chat starts a fresh conversation.
  • Past conversations are listed under Recent Chats, grouped as *Today*, *Yesterday*, *Earlier this week*, and then by month.
  • Hover a conversation to rename it or delete it.
  • Scroll to the bottom of the list to load older conversations.

Use the menu icon in the chat header to hide or show this panel.


Extras in the Message Box

ControlWhat it does
Paperclip iconAttaches a file to your question. Only PDF and Word (.docx) files are accepted.
Typing /Opens the module picker, so you can point a question at another Zeron product.

Scoping a question to another product

Typing / at the start of a message lists the products your organization has access to. Pick one and your question is answered using that product's data instead of Interno's.

CommandProduct
/internoInterno
/vpulseVendor Pulse
/externoExterno
/conformityConformity
/insureInsure Pulse
/navigatorCyber Navigator
/epulseEndpoint Pulse

Only the products enabled for your organization are offered.


What Answers Can Contain

ZIN Advisor replies are not always plain text. Depending on your question, an answer can include charts, tables, headline figures, status updates and dashboards rendered inside the conversation.

Some answers include action cards:

  • An alert card shows a finding with its severity, and offers Remediate or Snooze.
  • A proposed review card lists suggested changes with Accept, Override or Skip per row, and an Apply accepted button.
  • If an action needs a person's sign-off, an approval dialog opens before anything is applied.

Below each answer you will find thumbs-up and thumbs-down buttons. Use them to tell us whether a response was helpful.


Tips for Better Answers

  • Be specific about scope, time window and grouping — "open critical risks by department this quarter" beats "show risks".
  • Ask follow-up questions in the same conversation; ZIN Advisor keeps the context of that session.
  • Start a new chat when you switch topic, so the old context does not colour the answer.
  • The more integrations you connect, the more of your estate ZIN Advisor can answer about.

Troubleshooting

ZIN Advisor is not in my sidebar → It is available on the Zeron cloud platform only. On an on-premises deployment it is not shown.

The answer says there is no data → ZIN Advisor can only report on data already in Interno. Check under Admin → Integrations that at least one integration is active and has completed a scan.

My attachment was rejected → Only PDF and Word (.docx) files can be attached.

Typing / does not list the product I want → The list only contains products your organization is licensed for. Contact your Zeron representative to add one.

The answer looks wrong → Cross-check the figure in the relevant Interno screen, then use the thumbs-down button on the answer so we can look into it.


Need more help? Contact support@zeron.one

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