> Tip: Always use the downloaded template to ensure your data maps correctly. Custom formats may fail during import.
The import table shows all ingestion records:
| Column | Description |
|---|---|
| Name | Ingestion job name |
| Connector Type | Type of data imported |
| Status | Success, Failed, or Processing |
| Date | When the ingestion was performed |
| Issue | Solution |
|---|---|
| Upload fails | Verify the file format matches the template (CSV or Excel). Check for empty required columns. |
| Data not appearing in Asset Inventory | Processing may take a few minutes. Check the ingestion status — if "Failed", download the error log. |
| Wrong connector type selected | Delete the failed ingestion and re-upload with the correct connector type. |
| Template download not working | Try a different browser. The template is an Excel file that requires a compatible viewer. |