> Note: The template includes dropdown columns for Manager and Business Owner fields, pre-populated with your organization's user list.
> Tip: The ZIP import is powerful — bundle your answer spreadsheet with evidence files (PDFs, documents) in a single ZIP file, and the system will attach evidence to the correct questions automatically.
VendorPulse_KB_Template.xlsx)..xlsx, .csv, .docx, .pdf.| Feature | Import Formats | Export Format |
|---|---|---|
| Vendor Bulk Upload | XLSX | XLSX |
| MasterVault Templates | XLSX | XLSX |
| Assessment Answers | XLSX, CSV, ZIP (with evidence) | XLSX |
| Knowledge Base | XLSX, CSV, DOCX, PDF | — |
| Issue | Solution |
|---|---|
| Import fails with validation error | Ensure the file matches the downloaded template structure exactly. Do not rename columns. |
| Vendor bulk import exceeds limit | Check your plan's vendor limit. Bulk import respects entitlement restrictions. |
| ZIP import not recognizing evidence files | Ensure evidence files are in the root of the ZIP alongside the spreadsheet. File names should match references in the answer sheet. |
| Export downloads an empty file | Ensure there is data to export. Check filters — you may be exporting a filtered empty set. |
| Template download not working | Try a different browser. The template is an Excel file that requires a compatible viewer. |